Security Monitoring and Managed Detection for UK SMEs
Security tools generate thousands of alerts. Almost all of them are noise. We take on the job of separating the two, and contacting you only when something real is happening.
What is managed security monitoring?
Managed security monitoring is an outsourced service that collects security signals from your endpoints, email and cloud accounts, filters out the noise, and alerts you when something genuinely suspicious happens — such as a sign-in from an unexpected country or ransomware behaviour on a laptop.
Making sense of what you already own
Most small businesses already generate more security data than they realise. Microsoft 365 records every sign-in, every mailbox rule, every file share. Endpoint protection records every blocked file and every suspicious process. Your firewall logs every connection. Almost none of it is ever looked at.
We start there rather than by selling you a new platform. In the majority of cases the licences you already pay for contain the signals needed to catch a business email compromise or an early ransomware stage — they simply need configuring, tuning and, crucially, watching.
- Microsoft 365 and Entra ID sign-in, audit and mailbox-rule telemetry
- Endpoint detection and response alerts from your existing agent
- Firewall, VPN and remote access logs
- Cloud platform audit logs from Azure, AWS or Google Workspace
The attacks we are actually watching for
The threat model for a 30-person UK business is not a nation-state. It is business email compromise, credential theft through phishing, and commodity ransomware delivered through an unpatched remote access service. Our detection rules are built around those, because that is what turns into a real incident.
The highest-value detections are unglamorous: a mailbox forwarding rule silently created to divert invoices, a sign-in that succeeds from an impossible location, a sudden mass file rename on a file server, a new global administrator appearing at two in the morning.
- Business email compromise — malicious inbox rules, invoice redirection, impersonation
- Credential abuse — impossible-travel sign-ins, MFA fatigue attacks, token theft
- Ransomware precursors — mass encryption behaviour, shadow copy deletion, tooling drops
- Privilege abuse — new admin accounts, unexpected role assignments
- Data exfiltration — abnormal download volumes and unusual external sharing
Honest coverage, honestly described
We are an eight-person firm in Leicester and we describe our service accordingly. Monitoring and analyst review run during UK business hours, with an out-of-hours escalation path for critical alerts and a documented response time we commit to in the service agreement.
If you need a genuine follow-the-sun 24/7 security operations centre with contractual minute-level response, we will tell you so and help you select one — we would rather refer that work than oversell it. For most SMEs, tuned detection with real human review during the day and a clear escalation route at night is both sufficient and affordable.
Included in every engagement
Fixed scope, agreed in writing before we start. If the scope changes, we stop and re-quote rather than invoicing the difference.
Service Level Agreement (SLA) — Managed Security & IT Support
Response and resolution targets, service hours, escalation path, maintenance windows, service credits and reporting for managed support.
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Security Monitoring — your questions answered
Do we need to buy new software for security monitoring?
Is your monitoring 24/7?
What happens when you detect something?
How is this different from antivirus?
Can you monitor if we already have an IT support company?
Question not answered here? Call +44 7424 967568 or email support@cipherknights.com.
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Ready to talk about security monitoring?
Book a free, no-obligation consultation with our Leicester team, or call us and we will point you in the right direction whether or not you become a client.