Contact Cipher Knights
Leicester-based, and reachable by an actual person. Call, email, or use the incident button if something is happening right now.
How do I contact Cipher Knights?
Call +44 7424 967568 or email support@cipherknights.com. Office hours are Monday to Friday, 9am to 6pm UK time. If you believe you are dealing with a live security incident, call rather than email — incidents are triaged the same business day.
If you have an active incident
Call +44 7424 967568 rather than emailing, and do these things while you wait: disconnect affected devices from the network without powering them off, reset passwords and revoke sessions on any account you suspect is compromised, stop any pending payments, and do not rebuild or wipe anything.
Preserving the evidence matters both for understanding what happened and for meeting your ICO obligations if personal data is involved.
General enquiries
For anything else — a quote, a security questionnaire you have been sent, a question about Cyber Essentials, or a request to take over IT support — email or call and you will get a response the same or next working day.
If you want a structured conversation rather than a quick question, book the free consultation instead.
Included in every engagement
Fixed scope, agreed in writing before we start. If the scope changes, we stop and re-quote rather than invoicing the difference.
Contact Us — your questions answered
What are your opening hours?
Do you charge for an initial conversation?
Where are you based?
How quickly do you respond to enquiries?
Question not answered here? Call +44 7424 967568 or email support@cipherknights.com.
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Ready to talk about contact us?
Book a free, no-obligation consultation with our Leicester team, or call us and we will point you in the right direction whether or not you become a client.