Services

Cyber Security Services for UK Small and Medium Businesses

Cipher Knights is a Leicester-based cyber security and IT company working with small and growing UK businesses. We find the gaps, fix them in priority order, help you certify, and stay on hand when something breaks.

BASED IN
Leicester, United Kingdom
CLIENTS
40+ UK Small Businesses
TEAM
8 Security & IT Professionals
REPORTING
Plain English, Fixed Scope
In short

What cyber security services do small businesses actually need?

Most UK small businesses need four things: a vulnerability assessment to find what is exposed, Cyber Essentials to prove a baseline to customers and insurers, hardened networks and cloud accounts, and a tested plan for when something goes wrong. Cipher Knights delivers all four from Leicester, priced for SMEs.

Security work sized for a real small business

Most cyber security is sold to organisations with a security team, a budget line and a compliance department. Small businesses have none of those, which is why so much security advice goes unread. Cipher Knights exists for the other end of the market: the twelve-person accountancy practice, the family manufacturer, the dental group, the online retailer with one part-time IT contractor.

Every engagement starts with the same question — what would actually hurt this business? For an e-commerce firm it is card data and website downtime. For a healthcare practice it is patient records and an ICO notification. For a manufacturer it is a ransomware event stopping the line. We scope the work against that answer rather than against a generic checklist, so you spend money on the controls that change your risk.

  • Fixed-scope, fixed-price engagements — no open-ended day rates
  • Findings written for a business owner, with a technical annex for your IT provider
  • Every finding ranked by real-world exploitability, not just CVSS score
  • Remediation guidance you can hand straight to whoever manages your systems

Where most small businesses are actually exposed

Across the assessments we run, the same handful of issues account for the large majority of genuine risk. Almost none of them involve exotic attacks. They are unpatched internet-facing software, Microsoft 365 accounts without multi-factor authentication, flat internal networks where one infected laptop reaches every server, forgotten administrator accounts belonging to people who left, and backups that have never been restored from.

That is good news, because it means meaningful improvement is usually achievable in weeks rather than years. Our job is to tell you which five things to do first and to be specific about how to do them — not to hand you a 90-page report and an invoice.

  • Internet-facing systems missing security updates
  • Email and cloud accounts without multi-factor authentication
  • Over-privileged and orphaned user accounts
  • Flat networks with no separation between guest, staff and server traffic
  • Backups that are never tested, or are reachable from the same network
  • Staff who have never been shown what a modern phishing email looks like

How an engagement runs

We keep the process short and predictable. A free scoping call establishes what you run and what matters. We then send a written scope and fixed price before any work begins, so there are no surprises. Testing or review work happens on agreed dates, with a named consultant you can contact directly throughout.

You receive the report, we walk you through it on a call, and — where you want it — we help implement the fixes or work alongside your existing IT provider. Where a finding is critical we tell you the same day rather than waiting for the report.

  • 1. Free consultation — 30 to 60 minutes, remote or on-site in Leicester
  • 2. Written scope, timeline and fixed price for your approval
  • 3. Assessment or implementation work on agreed dates
  • 4. Report plus a walkthrough call in plain English
  • 5. Remediation support, then a free retest of the issues we found

Working alongside your existing IT provider

A lot of our clients already have an IT support company they are happy with. We are not trying to replace them. Security assessment and day-to-day IT support are genuinely different disciplines, and there is a reason auditors prefer the two to be separate — the people who built a configuration are rarely the best people to find its flaws.

Where you want a single supplier we can take on the IT support too. Where you do not, we write our findings so that your provider can act on them without a translation layer, and we are happy to join a call with them.

What you receive

Included in every engagement

Fixed scope, agreed in writing before we start. If the scope changes, we stop and re-quote rather than invoicing the difference.

Agreement Ready

Master Services Agreement (MSA)

The umbrella commercial agreement: scope, fees, IP, liability, confidentiality and termination. Work is ordered under Statements of Work.

UK Electronic Communications Act 2000 · eIDAS (EU) No 910/2014 · SHA-256 Verified

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Frequently asked questions

Cyber Security Services — your questions answered

How much does a cyber security assessment cost for a small business?
Cost depends on how many systems and users are in scope. A vulnerability assessment for a typical 10-50 person business is a fixed-price engagement quoted after a free scoping call. We always give a written fixed price before any work starts, so you never receive an open-ended day-rate invoice.
Do you only work with businesses in Leicester?
No. We are based in Leicester and do on-site work across Leicestershire, Nottingham, Derby, Coventry, Birmingham and Northampton. Assessment, testing and cloud work is delivered remotely for clients anywhere in the UK.
We have no IT staff at all. Can you still help?
Yes — that is the majority of our clients. We handle the technical work and report to a business owner or office manager in plain English, and we can implement the fixes ourselves rather than handing you a list of things to arrange.
What is the difference between a vulnerability assessment and a penetration test?
A vulnerability assessment finds and prioritises known weaknesses across your estate, giving broad coverage. A penetration test goes further on a narrower scope: a tester actively exploits weaknesses to prove real-world impact. Most SMEs should start with a vulnerability assessment.
How quickly can you start?
A free consultation is normally available within a few working days. Assessment work typically begins one to two weeks after you approve the scope. If you believe you are dealing with a live incident, call +44 7424 967568 and we will triage immediately.

Question not answered here? Call +44 7424 967568 or email support@cipherknights.com.

Ready to talk about cyber security services?

Book a free, no-obligation consultation with our Leicester team, or call us and we will point you in the right direction whether or not you become a client.